Free Shipping on Orders Over $99
support@espaciokawaii.com

Contact Us

Get in Touch

Email

support@espaciokawaii.com

We reply within 24 hours

Phone

1-800-KAWAII

Mon-Fri: 9AM-6PM EST

Response Time

Usually within 24 hours

48 hours max during busy periods

Before You Contact Us

Quick answers to common questions:

  • Order tracking: Check your email for tracking info
  • Returns: 30 days, no questions asked
  • Shipping: 2-5 business days
  • Payment: Cash on delivery available

Send Us a Message

Common Issues

My order hasn't arrived

Check your tracking email first. If it's been more than 7 business days, shoot us an email with your order number.

Wrong item received

Our bad! Email us with photos and your order number. We'll send the right one ASAP.

Item damaged in shipping

Send us photos of the damage and packaging. We'll replace it or refund you, your choice.

Want to cancel my order

If we haven't shipped it yet, no problem. Just email us your order number.